FAQs

Use the below FAQ topics to find an answer! Still need help? Please email us at hello@luumlife.com

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About Luum

What is Luum?

Luum is a modern wellness company built around the belief that true health begins in the gut. Our flagship formula, Corewell™, is a 3-phase daily protocol designed to help your body cleanse, repair, and rebalance from within.

What does “Corewell” mean?

Corewell™ represents wellness at your core — supporting the body’s natural ability to detoxify, restore balance, and sustain long-term vitality through the gut.

What makes Luum different from other gut health supplements?

We go beyond probiotics or quick fixes. Each Luum formula is crafted to support multi-stage transformation — combining ancient botanicals, clinically studied nutrients, and next-generation delivery systems to ensure gentle yet effective results.

Where is Luum based and where are your products made?

Luum is based in the United States. All of our products are manufactured in FDA-registered, GMP-certified, and NSF-certified facilities located in California and Long Island, New York.

Who formulates Luum’s products?

Our formulas are developed by a team of formulation experts and scientists who specialise in integrative health, herbal medicine, and nutritional science. Each ingredient is selected for its purity, efficacy, and ability to work synergistically in the body.

Is Luum FDA-approved?

No — however, the facilities where Luum products are produced are FDA-registered and comply with strict manufacturing and testing standards.

Product & Ingredients

What’s inside Luum Corewell™?

Corewell™ combines 16 science-backed ingredients including Mimosa Pudica Seed, Sweet Wormwood, Clove, Oregano Leaf, Chlorella, L-Glutamine, Pepzin GI, Quercetin, Artichoke Leaf, Aloe Vera, Slippery Elm Bark, Inulin, Lactospore Probiotic, Blueberry, Pomegranate, Grape Seed

Are your ingredients clinically studied?

Yes. While Luum as a finished product has not yet undergone clinical trials, each ingredient has been independently studied in peer-reviewed research for its safety and efficacy.

Are your products vegan, non-GMO, and gluten-free?

Yes. Corewell™ is 100% vegan, non-GMO, gluten-free, soy-free, and contains no artificial fillers or colours.

Why do you use DRcaps® instead of regular capsules?

DRcaps® are plant-based delayed-release capsules that protect sensitive ingredients from stomach acid, allowing them to reach the intestines where they can be most effective.

What are the main benefits of Corewell™?

Corewell™ is designed to help:
• Support healthy digestion and regularity
• Promote natural detoxification pathways
• Support energy, mood, and metabolic balance
• Nurture long-term gut-microbiome harmony

Do you use proprietary blends?

Yes — Corewell™ features three proprietary complexes: CoreClear™, GutBloom™, and BioHarmony™.

Each complex is a precisely balanced combination of botanicals, nutrients, and probiotics designed to work in harmony — helping your body cleanse, repair, and rebalance naturally.
 

While the exact ratios within each complex are proprietary to our formulation team, we believe in radical transparency. Every ingredient is clearly listed on our label, and if you’d like to see the full ingredient breakdown with individual dosages, simply reach out — our team will be happy to share it with you.

Are there any allergens in your formula?

No. Corewell™ is formulated without dairy, gluten, soy, or common allergens.

Is Luum safe for daily use?

Yes. Corewell™ is designed for long-term, consistent use as part of your daily health routine. If you have a medical condition or take prescription medication, consult your healthcare provider before use.

Usage & Experience

How should I take Corewell™?

Take 3 capsules daily with water — ideally on an empty stomach in the morning or between meals.

Can I take it with other supplements or medications?

Yes, though it’s always best to consult your healthcare professional if you are currently on medication or under medical supervision.

Should I take it with or without food?

Corewell™ can be taken either way, but most people prefer taking it on an empty stomach for optimal absorption.

Can I take Corewell™ while fasting?
 

Yes. Corewell™ is gentle on digestion and suitable for intermittent fasting. Infact - most of our Luum members prefer to take Corewell first thing in the morning on an empty stomach - which sets the course for a gentle digestive process throughout the day.

 

How long before I notice results?

Many people begin to feel a difference within the first 2–3 weeks, though deeper changes like improved digestion, energy, and comfort may take 6–8 weeks of consistent use.*

Is Corewell™ suitable for men and women?

Absolutely. Corewell™ is formulated to support balanced gut and metabolic health in both men and women.

Can I use it long-term?

Yes. Corewell™ is designed for sustainable, long-term support — not a short-term cleanse.

Manufacturing & Testing

Where is Corewell™ manufactured?

All Luum products are made in the USA — in FDA-registered, GMP-certified, and NSF-certified facilities located in California and New York.

Are your products third-party tested?

Yes. Each batch is third-party tested for purity, potency, and heavy-metal compliance before being released.

What kind of testing do you perform?

We test for identity, potency, microbial safety, and heavy metals to ensure each batch meets the highest quality standards.

What quality standards do you follow?

Our manufacturing facility partners adhere to current Good Manufacturing Practices (cGMP) and NSF certification standards to ensure safety, traceability, and consistency.

Sustainability & Ethics

Is your packaging recyclable?

Yes. Our bottles are fully recyclable, and we continue exploring ways to reduce plastic and waste in our packaging.

How does Luum source ingredients sustainably?

We work with suppliers who share our commitment to responsible farming and ethical sourcing practices.

What is Luum doing to reduce its carbon footprint?

We are actively developing initiatives to offset emissions and transition to more eco-friendly packaging and logistics solutions.

Does Luum give back or support any causes?

Yes, by ending 2026 - Luum plans on contributing a portion of proceeds to multiple charities and foundations focused on holistic health, wellness education, and sustainable living — as well as research into integrative treatments.

Shipping & Orders

How long does shipping take?

Orders are processed 7 days a week, typically within 48 hours, and delivered in 1–3 business days on average.

Where do you ship from?

All orders ship from our fulfillment center in Miami, Florida.

Do you ship internationally?

Not yet — we currently ship only within the United States, but international delivery is coming soon.

How do I track my order?

Once your order ships, you’ll receive an email with your tracking number. You can also check your order status directly from your confirmation email. To track your order - Click here

What if my order arrives damaged?

If your order arrives damaged, please email hello@luumlife.com with a photo, and we’ll make it right immediately.

Returns & Refunds

What is your return policy?

We want you to feel completely confident in your purchase. If you’re not satisfied for any reason, simply contact us within 90 days for a full refund.

How do I request a refund?

Email us at hello@luumlife.com with your order number, and our team will guide you through the quick return process.

Do you offer a money-back guarantee?

Yes. Every order is covered by our 90-day money-back guarantee — no questions asked.

Can I return an opened bottle?

We accept returns on both unopened and opened bottles within 90 days of purchase.

Subscriptions & Offers

How does the Subscribe & Save program work?

Our Subscribe & Save option makes staying consistent easy. You’ll receive automatic deliveries of Corewell™ at your preferred frequency — with exclusive discounts and early access to new products. We currently offer 3 plans for subscription : 

- 1 Pack of Luum Corewell delivered every 30 days
- 3 Pack of Luum Corewell delivered every 90 days

- 6 Pack of Luum Corewell delivered every 180 days 

How do I pause or cancel my subscription?

You can manage or cancel your subscription anytime through your account page or by emailing hello@luumlife.com

Can I use discount codes on subscriptions?

Subscription plans already include built-in savings, however you can still apply discount codes if you have one.

What happens if I forget to cancel my order?

If your renewal has already processed, contact hello@luumlife.com as soon as possible. We’ll do our best to intercept or adjust your shipment.

Community & Support

How can I contact the Luum team?

We’d love to hear from you. Reach us anytime at hello@luumlife.com

Does Luum have a referral or rewards program?

Yes! Reach out to admin@luumlife.com to learn more about our rewards and referral programs.

How do I share my results or experience with Luum?

We love hearing from our community. Send us your story or video testimonial to admin@luumlife.com — and you might receive a special gift credit as thanks.

How can I become a brand ambassador or partner?

If you’re passionate about wellness and believe in what we do, contact admin@luumlife.com to apply to our ambassador program.
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Join the Movement

Your healing journey isn't just personal – it's planetary. When you choose to restore your gut health with Corewell™, you're joining a revolution of consciousness, one gut at a time.

 

Because we believe that a world full of people with healthy guts – clear, connected, and vibrant – is a world transformed.

 

Welcome home to yourself.
Welcome to Luum.

 

✨ Illuminate the Luum within

 

Founded in 2025 | Based in USA | Serving Humanity

Try Corewell Now →

CONTACT US

Have a question?

Give us a call or mail us by anytime, we endeavor to answer all inquiries within  24 hours on business days. We will be happy to answer your questions.

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*DISCLAIMER : These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The views and nutritional advice expressed by Luum are not intended for the purpose of providing medical advice. Please always consult your health care provider if you are taking any medications or have any medical conditions. Individual results may vary.